AT&T reports significant progress made in restoration efforts in Louisiana

BATON ROUGE, La. (WAFB) - AT&T cellular customers are starting to be able to use their wireless devices after Hurricane Ida caused some problems for the company.

As of right now, AT&T reports more than 82 percent of the wireless network in Louisiana are operating normally.

AT&T issued the following statement Monday evening:

“We’ve made significant progress with restoration efforts and as of this afternoon more than 82 percent of our wireless network in Louisiana is operating normally. Our teams have been able to navigate storm damage to gain access to our network locations and we continue to deploy additional resources to assist with the recovery. We have additional generators in the region and are deploying them as needed. Commercial power may not be restored soon, and we are prepared to maintain and refuel generators until commercial power is restored.

We appreciate Governor John Bel Edwards’ Homeland Security team and New Orleans Mayor LaToya Cantrell’s ongoing help in facilitating our employees getting through to our locations that need to be restored.

We have seven mobile satellite cell towers on air, will deploy 12 additional ones later today and have more of them en-route to the impacted areas.

Our wireless network in Mississippi has seen minimal impact and our network in Alabama is operating normally.

We know our customers depend on us for their connection to what is important in their lives. Our employees are working 24/7 and we are using all the resources at our disposal to restore service in areas impacted by Hurricane Ida. We will provide additional updates as the recovery continues.”

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