Some Baton Rouge residents say USPS delays are preventing them from paying bills

Updated: Aug. 17, 2020 at 5:39 PM CDT
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BATON ROUGE, La. (WAFB) - The United States Postal Service (USPS) is experiencing problems nationwide due to budgetary problems and operational changes, but Baton Rouge residents tell WAFB they’re fed up with waiting for their mail.

“My kids are having to suffer and I’m putting it together the best that I can,” Shena Couvillur tells WAFB’s Donovan Jackson.

Couvillur says she has been waiting for more than a month for her mail.

RELATED: Q&A: What’s happening at the US Postal Service, and why?

“They won’t bring it to my house, they won’t give it to me. I have my unemployment [benefit checks] and all my stimulus checks money in there, [and] that is causing me to get in financial predicaments that we already have in [addition to] a crisis,” Couvillur said.

Kenneth Washington says he’s in a similar situation and is having trouble paying his bills due to delays with his mail.

“I came down to check and they tell me it’s on the mail truck,” Washington explained. “I have seen the mail lady on one side of the streets, but never pass on our side.”

RELATED: Congress urges Postal Service to undo changes slowing mail

In July, Postmaster General Louis DeJoy eliminated overtime for hundreds of thousands of postal workers and mandated that mail be kept until the next day if distribution centers are running late.

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