Thousands pack Mall of Louisiana to return gifts, take advantage of sales

Source: WAFB
Source: WAFB
Source: WAFB
Source: WAFB

BATON ROUGE, LA (WAFB) - Not every gift is a winner, and on Monday, many in the Baton Rouge area spent their day exchanging unwanted presents and taking advantage of sales.

National retailers estimate that about 20 percent of returns each year happen during the holiday season.

"I bought some Ugg boots for her, but they weren't the ones that she wanted, so I had to bring those back, and I bought the ones she wanted," said Jeremiah Jarvis, a shopper at the Mall of Louisiana exchanging items for his girlfriend.

Those hoping to exchange gifts should head to the customer service desk soon. Most big box stores and outlets allow about a month to return items. For example, gifts purchased at Sears in November or December can be returned only through January 31. Online retailer Amazon has a similar policy, allowing returns on items in the two months before Christmas to be returned through January 31. However, third-party outlets that sell through Amazon may have different return policies.

Macy's, meanwhile, allows returns for up to a year.

The day after the holiday is also a big time for bargain prices. At the Mall of Louisiana, the sale prices drew many into the stores. Jarvis, for instance, decided to put a few belated gifts under the tree.

"I wanted to get a little something extra for my girlfriend, so I went to Victoria's Secret," Jarvis said.

Shoppers said things like lotions, clothes, and body sprays were among the popular items this season.

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