Shelter locations/information

Shelter locations/information

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Shelters are open in south Louisiana for those who had to flee the rising waters created by the heavy rains that fell across the area.

To find the latest updates in shelter locations, download the free Red Cross Emergency App or go to The Emergency App also provides emergency alerts and information about what to do during and after floods, as well as emergency first aid information. The free Emergency App is available in app stores by searching for the American Red Cross.
EAST BATON ROUGE PARISH: On Monday, August 22, officials will start moving evacuees from Celtic Studios to the Baton Rouge River Center. The Louisiana Department of Transportation and Development (DOTD) will help with the move.

EAST FELICIANA EMERGENCY OPERATIONS CENTER: Distribution sites have been implemented to meet the needs of those who have been affected due to flooding and are in need of meals and water. The sites will be at 9414 Plank Road (The Early Learning Center) and 12305 Jackson St/Clinton La (Clinton Maintenance Office). Please be aware that the site located at 12305 Jackson Street will be for town of Clinton residents only. The site located at 9414 Plank Road will be for any resident of East Feliciana Parish. Water will be distributed at both locations from 12 p.m. - 2 p.m. and from 4 p.m. - 6 p.m. The American Red Cross will also be providing hot meals at those locations beginning at noon. Anyone who has any questions in reference to this can contact the Office of Homeland Security and Emergency Preparedness at (225) 683-1014.

TANGIPAHOA PARISH: One shelter remains at the Michael J. Kenney Center, 601 West Coleman Ave, Hammond.


  • An evacuation shelter for people with special medical conditions only is now open on the LSU campus in Baton Rouge. This is a shelter of last resort for people who currently receive in-home care and is not for the general public. At 10 p.m. Sunday, the medical special needs shelter opened in the Field House on the LSU campus. This shelter is designed for individuals who are homebound, chronically ill or who have disabilities and are in need of medical or nursing care, and have no other place to receive care. Those seeking shelter will be screened by nurses to determine the level of care needed. Only people who meet admission criteria can be sheltered. To access the shelter, a patient or caregiver must first call this triage line phone number: (225) 578-6383. For general information about the shelter, call (225) 578-3928.

  • Our Lady of the Lake Regional Medical Center is supporting a community disaster response as the result of extreme flooding. LSU Health Baton Rouge and Our Lady of the Lake Physician Group are offering urgent care, pharmacy, and primary care services.

    Our Lady of the Lake Physician Group is operating a temporary walk-in clinic with adult and pediatric services. The clinic is in a mobile health unit parked at the Essen entrance to Mary Bird Perkins – Our Lady of the Lake Cancer Center. No appointments are necessary.

    LSU Health Baton Rouge Urgent Care is operating 24/7. The Mid City Pharmacy is also open.

    The North Clinic is located at 5439 Airline Highway and can be reached at (225) 358-2280.

    The Mid City Pharmacy is located at 1401 N. Foster Drive and can be reached at (225) 987-9000.


  • A Facebook group has formed to help people find family members who may have been taken to one of the many shelters currently open in the area.
  • Ochsner has established a hotline for family members needing information on the new location of a patient. Family can call 504-842-3198 and will need to provide a patient’s date of birth to receive information about their condition and location. If the patient has not yet been moved, they will receive condition and an update on the intended location and potential arrival time.
  • Register yourself as "Safe and Well" through the Red Cross website by clicking on the "List Myself as Safe and Well" button to register yourself on the site.
  • You can also use the "I’m Safe" button on the Red Cross Emergency App, which is free and can be found in the app store for someone’s mobile device by searching for “American Red Cross” or by going to


  • BREC is holding camps for kids at Independence, Highland, Jackson, and Zachary Community Parks, as well as T.D. Bickham Park in Baker. Camps are $14 a day or $50 per week where they will be needed for a longer period of time. Parents can register for the camps onsite since the online registration system is not working due to the floods. Camps are open from 7:30 a.m. - 5:30 p.m.


  • Sherwood South Animal Hospital on South Sherwood Forest Blvd. is offering to house pets. They've also got doctors on hand. Call (225) 293-6440 for more information.
  • A mobile pet shelter has been set up at the Baton Rouge River Center on 275 S River Rd.
  • The ASPCA has dispatched a disaster response team to conduct animal water rescues. The ASPCA is working with the Louisiana State Animal Response Team (LSART) to coordinate local resources. Residents who need assistance recovering an animal from their flooded home or who need emergency shelter for their animal should contact the Office of Homeland Security and Emergency Preparedness (OHSEP). Their contact information can be found here. More information about the ASPCA's rescue efforts can be found here.
  • EBR Animal Control on 2680 Progress Road, Baton Rouge 70807 is serving as an animal shelter.

FOR THOSE IN NEED OF TEMPORARY HOUSING: Airbnb is waiving service fees for those affected by the flooding across southeast Louisiana who check in between August 14 and September 4. Available homes can be found here.

Anyone evacuating to a Red Cross reception center should bring essential items for each member of the family, as possible:

  • Prescriptions and emergency medications
  • Foods that meet unusual dietary requirements
  • Identification to show residence is in affected area and important personal documents
  • Hygiene supplies and other comfort items
  • Supplies needed for children and infants, such as diapers, formula and toys
  • Special items for family members who are elderly or disabled
  • Chargers for any electronic devices you bring with you


  • If you think you've been the victim of price gouging, please contact the Louisiana Attorney General's Office Consumer Information Hotline at 1-800-351-4889.

The list is being updated as the information becomes available.

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