BATON ROUGE, LA (WAFB) - Taxpayers in need of service at the Baton Rouge IRS Taxpayer Assistance Center (2600 Citiplace Centre) have a new number to call to schedule an appointment. However, they should first see if their answer is available at IRS.gov.
Taxpayers requiring assistance should call 1-844-545-5640 to schedule an appointment at the Baton Rouge office. The IRS began taking calls Jan. 5 for appointments starting Jan. 11 or later.
The IRS is moving to an appointment service as part of an ongoing effort to eliminate lines and reduce frustration for taxpayers and for IRS employees wanting to assist them. The agency tested various methods of scheduling an appointment.
Taxpayers are able to visit IRS.gov to get a tax transcript, make a payment, resolve a notice, obtain a form or publication or ask about their refund.