Electrical malfunction at data processing center in Baton Rouge - WAFB 9 News Baton Rouge, Louisiana News, Weather, Sports

Electrical malfunction at data processing center in Baton Rouge cripples all OMV offices in Louisiana


Office of Motor Vehicles locations around Louisiana are unable to process transactions because of an electrical malfunction at the state police data center, but services are expected to return to normal Friday morning.

The data center malfunction happened Thursday around 7 a.m. It has shut down all automated systems at the Department of Public Safety, which includes the motor vehicles offices.

The most obvious problem for the public will be at OMV locations. All 84 OMV offices are down and are temporarily closed until automated systems are re-connected. They are currently unable to process transactions.

The problem doesn't affect state police patrol operations, but state police can't process handgun permits and fingerprint background checks, for example. Also, dispatchers cannot run license plates anywhere in the state.

Commissioner Stephen Campbell says police and sheriff department functions will be re-established first, then the OMV offices. He also says 40 engineers are currently working on the issue.

Meghan Parrish, the Communications Director for the Division of Administration  says the issue was caused by an electrical malfunction in an uninterruptible power supply. The device was destroyed and will have to be replaced. 

"We are re-routing systems where possible and expect to have all systems back up today," she said.

A variety of services were affected, including state email and network connectivity for tenants of the complex (DPS, Corrections, OGB, Revenue, Insurance, LSUHSC). 

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