DENHAM SPRINGS, LA (WAFB) - Amanda Toups made her way around her muddy yard Monday afternoon in the newly constructed Quail Creek neighborhood near Denham Springs.
Toups says she received a picture from her husband last Friday showing a Ward 2 Water excavator on her front lawn. Toups says workers told her husband they had to dig up her yard to install water lines for the new house across the street. A big dirt mound was left behind and Toups wanted answers.
"I started to contact Ward 2 and said when are you going to come out and fix this and they said we just have to let nature run its course refusing to give any kind of help," said Toups.
Toups is not alone. There is another yard down the street with a mound of mud left behind. Toups says she continued to call and was eventually referred to Ward 2's head foreman who she says refused to do anything but fill the hole with dirt because the company had right of way.
"I was shocked, mad, upset," said Toups. "It's just not fair that they can come on your personal property do whatever they want, never notify you and not even leave a note on the door explaining what happened."
The damage to Toup's yard is beyond the six foot right away which is why she believes Ward 2 Water should be responsible.
In a phone call, Ward 2 Water Manager Preston Killcrease explained normal procedure is to fill in holes with removed dirt and spread it evenly. Killcrease also vowed to make sure Toups was satisfied.
"We will do anything to please the customer," added Killcrease. "Anything it takes I'm all for it."
Killcrease also requested that we give Toups his cell phone number and after a quick call with him Toups said she was feeling optimistic.
"Once the spring weather and all the rainy stuff is over with he's going to see about laying grass, sod, sprinkling grass seeds whatever he has to do to make the yard look like it was before they came," said Toups.