Scam alert: Callers offer free medical alert devices

BATON ROUGE, LA (WAFB) - The Louisiana Attorney General's Office is warning seniors to be vigilant against a phone scam promising free medical alert devices.

The scammer calls victims, telling them they're eligible for a medical alert device and asks for personal information and money to cover costs associated with receiving the item.  The victim then sends a payment, usually via Western Union, in order to receive the device.

Scammers change the name and number that appears on caller ID to show a real company's name and number instead of the scammers' information.

"Consumers should be wary of unsolicited calls and refrain from sending any money for so-called free products," cautions Sanettria "Sam" Pleasant, Director of the Attorney General's Public Protection Division.  "If a free offer requires money and personal information, it is usually a scam."

Pleasant added that consumers should never provide personal information to anyone who calls them, regardless of whom the caller claims to be.

If you think you've been contacted by a con artist using the free medical alert device scam, call the Attorney General's Consumer Protection Hotline at 800-351-4889.

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