Frequently Asked Questions

Does a home alarm system really help reduce my chance of being burglarized?

Yes! Studies have shown that homes with alarm systems in them are 2 to 3 times less likely to be burglarized1. Burglars look for places without home alarm systems because it's potentially easier and they have less chance of being caught. Think about it...does the burglar want to notify the police that he is committing a crime?

Why should I test my home alarm system regularly?

You should test your home alarm system at least once a month, preferably once a week. This ensures your system is communicating properly in case of an actual emergency. The biggest concern is the phone lines that the alarm system is hooked to. Testing will confirm that your home alarm system has a strong connection to the phones. If there ever is a problem that occurs during a test, you can get it fixed before it becomes a serious home alarm issue.

What if my home alarm system loses power because of a power failure?

Every alarm system from Alliance comes with a backup battery system. This means that during power outages, the alarm system will automatically switch to the backup battery. The battery will keep your home alarm system powered for up to 24 hours, depending on how much you use the system during this time. After the main power of your home comes back on, the alarm system will begin recharging the backup battery until it is at full power again. During this time, the alarm system will report that the battery is low until fully charged.

Do some insurance companies offer a discount on homeowners insurance for homes with a monitored security system?

You could get up to a 20% discount for having a monitored security system in your home. Insurance companies know that you are 2 to 3 times less likely to be burglarized by having an alarm system in your home1. This means they are less likely to have to pay large insurance claims on stolen property and they could be willing to give significant discounts to their customers that get monitored security alarms in their homes. The level of discount depends on the coverage of the alarm system and the area you live in; for more information, contact your insurance company.

1. Simon Hakim, Temple University