Important information for AT&T U-verse subscribers - WAFB 9 News Baton Rouge, Louisiana News, Weather, Sports

Important information for AT&T U-verse subscribers

Attention AT&T U-verse subscribers: WAFB is currently negotiating to reach an agreement for AT&T U-VERSE to continue carrying this station.

By law, the deadline for reaching an agreement is Dec. 31. If no deal is reached by midnight on Dec. 31, you could lose WAFB.

If you are an AT&T U-VERSE subscriber, you can call AT&T U-VERSE directly at 1-800-288-2020 to voice your concerns.

Frequently Asked Questions

What is going on between AT&T U-VERSE and WAFB?

To serve viewers like you, WAFB negotiates agreements with cable companies like AT&T U-VERSE that bring our signal to your home. Usually, these deals are reached without any disruption to your service. Unfortunately, so far AT&T U-VERSE has refused to reach a fair, market-based deal to carry WAFB. By law, the deadline for reaching an agreement is Dec. 31. If no deal is reached by midnight, Dec. 31, you could lose the shows, sports and local news you rely on and which you are paying for.

I don't want to lose access to WAFB. What can I do?

Two things. First, contact AT&T U-VERSE at 1-800-288-2020 and let them know you don't want to lose WAFB. Second, keep checking this website for updates, or sign up for our Twitter feed. We'll let you know how the negotiations are going and if it is time to look at other options to keep getting WAFB.

What will I be missing if I lose WAFB?

Unfortunately, you and your family could lose some of the best programming of the year. But you shouldn't have to miss a minute. Let AT&T U-VERSE know that you want WAFB on the dial.

Why is AT&T U-VERSE refusing to reach a deal to carry WAFB?

We cannot speak for AT&T U-VERSE. What we can say is that the deal we have proposed is based on the fair market value of our programming and is similar to agreements that stations like ours have reached with other cable companies in our area. WAFB will continue to be available on other providers such as DirecTV and DISH Network.

If AT&T U-VERSE stops carrying WAFB, will I get a refund on my cable bill?

It is up to AT&T U-VERSE to decide whether or not to give you a refund if they stop carrying WAFB. We can say that we think it is wrong for you to still be paying for WAFB if you are no longer receiving it.

I have heard AT&T U-VERSE say that if they reach an agreement with WAFB they will have to raise my cable bill. Is that true?

It is up to AT&T U-VERSE to decide what they charge their customers. What we can say is that we have reached agreements with other TV providers and none have publicly said that they had to raise their rates as a direct result. And importantly, you are ALREADY paying AT&T U-VERSE for our station. So it is not clear why your rates should go up further if AT&T U-VERSE simply continues providing you what you have been paying for.

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