BATON ROUGE, LA (WAFB) - Toyota has announced its plan to deal with recalled cars and trucks. Eight models are affected by the recall and dealerships around the Baton Rouge area say they want to help their customers as quickly as possible. They're hoping to begin repairs in a matter of days.
Brent LeBlanc, the general manager at Price LeBlanc Toyota, said everyone is craving answers. According to LeBlanc, calls began pouring in after Toyota announced its recall of 2.3 million cars and trucks. A part defect that could cause accelerator pedals to stick prompted Toyota to make the move. By Wednesday, LeBlanc said the parts to replace the recalled pedals will be available. Employee training at Price LeBlanc Toyota on how to get the old recalled pedals out is scheduled to begin on Tuesday.
"Give a local Toyota dealer a call," LeBlanc said. "They'll take care of your needs immediately and get you comfortable."
In the meantime, John Leblanc with the Louisiana Highway Safety Commission said he attended a regional meeting in Dallas last week, where they discussed Toyotas.
"If you're driving one of the affected cars, if you feel it's harder to press down or maybe a little slow coming back up, that could be a precursor to a stuck pedal. In that case, park the car and notify the dealer," LeBlanc explained.
Matt McKay, president and CEO of All Star Automotive Group, released the following statement.
"On behalf of the All Star Automotive Group, I would like to take a moment to address some issues regarding the recent safety recall announced by Toyota Motor Sales. We at All Star Toyota are committed to providing the best possible customer care and service to you during this time. We understand your frustration and your concerns for safety, as well as realizing this inconvenience you are going through. We have and always will do everything within our power to ensure the safety of our customers. To better assist you, we have added additional personnel in our service department as well as extended our hours of operation. We have also increased the number of loaner vehicles in our fleet to accommodate our customers and to minimize their inconvenience. Over the next few days we will continue to give our exiting Toyota customers the All Star treatment and top priority until this matter is resolved and we welcome any new customers during this time. We appreciate and thank you for your business."